Frequently Asked Question

Wireless Connection for Mac
Last Updated 5 months ago

  1. Click the on the Wireless icon in the upper-right corner of the screen
  2. Choose NCU-Onboard
  3. Choose Connect
  4. The onboard web page will pull up. After reading the Terms & Conditions, Start
  5. Choose Student or Faculty/Staff
  6. If you selected "Student", click Connect with a computer, tablet or smartphone
  7. Enter in your NCU username (e.g. jsmith) and password to authenticate. Click Continue
  8. Click Download
  9. On the window that pulls up, choose to Save File
  10. After it downloads, open the download in Finder and run it
  11. Windows may ask if you want to run the file. Click Run.
  12. It will do some work for a minute or two. If it asks if you want to install the certificate, click Yes
  13. A window will let you know that you are on the network. Browse away!

Troubleshooting

Onboarding page not pulling up?

Open a browser window and go to https://onboard.nwcu.edu

Certificate not downloading?

Open a browser window and go to https://onboard.nwcu.edu

Want help?

Submit a help ticket at https://helpdesk.nwcu.edu/

Please Wait!

Please wait... it will take a second!