Frequently Asked Question

Sending Mail from a Shared Mailbox
Last Updated 3 years ago

If you have permission to open a shared mailbox, you may also send mail from that shared mailbox.

Outlook 2013:
  1. Click New Email in Outlook
  2. Click the Options Tab
  3. Chose From
  4. You now have a "From" button when composing a new message. 
  5. Click From
  6. Chose "Other E-mail Address"
  7. Enter the address of your shared mailbox
  8. Click OK
  9. Each time you compose a message, click the "From" button to chose which account to send from
  10. Test this functionality to ensure that permissions are properly set up.

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